Chromebook will not charge

Unplug the charger from the wall.  Take apart the charger and put it back together.  We have encountered issues where some chargers are not fully seated to the adapter.  Please look below for photos of incorrect vs correct.

Incorrect view of power cord to AC Adapter

Please notice the power cord is not fully plugged (or seated) into the AC Adapter

CORRECT WAY for AC Adapter to look

Please notice power cord is fully plugged (or seated) into the AC Adapter

Try another outlet in your house to make sure the issue is not the outlet.

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