Chromebook is slow

If your Chromebook is slow to respond it could be several different issues.

Shut the Chromebook Down

By shutting the Chromebook down, you are actually removing the profile (including clearing the cache).  Let it sit unpowered for 30 seconds and then turn the Chromebook back on.  Sign back in and let the extensions and apps reload.  Try accessing the site or service again.

Close those tabs!

If you have 20 tabs open, it is possible that some of those tabs are running other processes.  Close the tabs not in use.

Uninstall unused Extensions

if you have installed a lot of extensions, try removing extensions that you are not using.

Uninstall an extension

  1. On your computer, open Chrome.
  2. At the top right, click More More tools Extensions.
  3. On to the extension you want to remove, click Remove.
  4. Confirm by clicking Remove.

Please note, there are some extensions that are installed for all CCS students and employees.  You will not be able to remove these extensions.

On a shared Internet Connection?

Shared Internet connections could cause speed issues on sites that require more bandwidth.  The more devices you have connected to your router/hotspot/etc. the more you are splitting your bandwidth.

This is especially true when working through a hotspot (mifi).  Although you can share a hotspot with other devices, we suggest not doing so, especially if you are using a school-provided hotspot. 

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