Having iStation Issues?
Recently, iStation updated their Google Play app which has appeared to have caused issues on some of our Chromebooks.
- Try Shutting Down, Turning Back On
Just as in many cases in regards to Chromebooks, your first step in troubleshooting should be to shut down the Chromebook.
- Open iStation and Wait
We've been told by the iStation support team that the new update is quite large and could take some time to completely update.
- Open iStation from #CCSEngage. This should automatically log your child into iStation.
- When the iStation app opens, please allow it to sit. This could take several minutes depending on your network connection.
- Still Not Working?
If the above steps do not work, please contact us via the chat/email option at the bottom right at the red life preserver. We will need your child's Chromebook serial number in order to do a reset. You can find this typically at the bottom of the Chromebook usually indicated by S/N. You might also see the serial number on a white label attached to the Chromebook.